There are many counterfeit products in the marketplace. Bose is aware of sales of counterfeits of most types of Bose headphones and wearable audio products, including Bose Frames, Bose Sport Earbuds, QuietComfort Earbuds II, QuietComfort Earbuds, QuietComfort 45, 35 II, 35, 25, 20/20i, 3, and 15, QuietControl 30, SoundLink, SoundSport (all types), SoundWear Companion, Sleepbuds, SoundTrue, SoundTrue Ultra, FreeStyle, IE2, MIE2/MIE2i, SIE2/SIE2i, OE2/OE2i, AE2/AE2i, and Bluetooth® headsets. Wireless speakers are also often counterfeited, including SoundLink III, II, Mini, Color, Micro, Revolve, Revolve II, Revolve+, Revolve+ II, and Flex. Typically, these products are sold at lower prices than those offered by Bose and its authorized dealers, but the prices are often not low enough to cause buyers to suspect that the products are counterfeit.
In many cases, the counterfeit products and their packaging are extremely close in appearance to genuine Bose products, but they do not meet the high standards of performance found in genuine Bose products. Counterfeiters go to great lengths to make their products look like genuine products. They include warranty registration cards in the packaging, and apply serial numbers to the products that copy genuine Bose serial numbers to make them look authentic. It is extremely difficult to distinguish fake products from the real ones.
We also often see counterfeit true wireless in-ear headphones that have the BOSE logo on them, but do not resemble any product made by Bose. Bose does not make any model of headphones that includes the letters “TWS.” The only models of true wireless in-ear headphones made by Bose are Bose Sport Earbuds, Bose QuietComfort Earbuds II, Bose QuietComfort Earbuds, and Bose SoundSport Free wireless headphones.
If you believe that you may have purchased a counterfeit Bose product, we encourage you to submit our Report Counterfeits Form so we can assist you in determining whether the product is counterfeit.